Important terms for your repair service.
By leaving a device with MPRC for diagnosis or repair, you agree to the following:
You confirm that: Your data is backed up, and You authorise work on the device.
MPRC is not responsible for data loss, corruption, or software issues arising during repair.
Any quote given before inspection is an estimate only. Final price is confirmed after physical diagnosis.
Additional faults may require Further approval, Revised pricing, or Extended repair time.
If a device cannot be repaired, a diagnostic or labour charge may apply, and the device may remain faulty or partially disassembled.
Repairs may use Genuine, OEM-grade, or Compatible replacement parts, depending on availability and customer choice.
Warranty Covers the specific repair performed. Does not cover accidental damage, liquid damage, or unrelated faults. Is void if another party opens or repairs the device.
Warranty length is confirmed at collection.
All repair times are estimates only and may change due to Parts delays, Additional faults, or Workshop workload.
MPRC is not liable for indirect loss caused by delays.
Devices left over 90 days after notification may be Subject to storage fees, Recycled or disposed of to recover costs in accordance with applicable law.
Our liability is limited to the amount paid for the repair unless otherwise required by law. Your statutory rights are not affected.